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Questions about submission, publication, payment, policy or certificates can be directed to the JMVRA editorial team via any of the channels listed below.
Email
WhatsApp
Website
Office Hours
Mon–Sat, 9 AM – 6 PM IST
Urgent questions reach our team fastest through WhatsApp, while email replies usually go out within 24 hours on working days.
For Specific Queries
A note on acceptance and publication timing. This is for all acceptance and Publication Time: Specialist reviewers assess your paper, and you receive the acceptance or rejection decision by email and WhatsApp.
| Query Type | Contact Method |
|---|---|
| Paper submission / status | [email protected] |
| Payments, receipts and GST invoices | Send payment proof to [email protected] |
| Certificate download issue | WhatsApp: +91 91063 65667 |
| Reviewer application | Send your CV to [email protected] |
| Conference proposal | Email the details to [email protected] |
| Copyright / ethical concern | Email the documents to [email protected] |
Choosing the Appropriate Channel
Use this page to decide which channel suits you. Full contact details, the office address and hours are on Contact JMVRA.
Look up paper statusType in your paper ID instead of waiting for a reply.Track your paper →Open a support ticketA trackable request that keeps the whole history together.Open a ticket →Long query or attachmentsProof of payment, revised files and documents.[email protected] →Short questionQuickest in office hours.WhatsApp +91 91063 65667 →Send a new paperOnline form with no submission fee.Submit paper →Forms & templatesTemplates for the paper format and copyright forms.Download forms →
Details to Put in Your Message
- The paper ID along with the title of your paper.
- The email address used at registration.
- A single query per message, under a clear subject like “Paper ID – payment receipt”.
- Relevant screenshots or proof of payment.
- Your GSTIN, should you require a GST invoice.
A Quick Look at Response Times
| Channel or request | What to expect |
|---|---|
| Quickest for brief questions, Mon–Sat, 9 AM–6 PM IST | |
| Usually replied to within 24 hours on working days | |
| GST invoice | Sent within 48 hours once payment is confirmed |
| Copyright infringement claim | Acknowledgement within 48 hours; investigation finished within 10 working days |
| Paper status | Immediate through Track Your Paper; email and WhatsApp also carry updates |
Try Finding the Answer Yourself First
- Publication charges — ₹971 INR for Indian authors or $41 USD for foreign authors, payable after acceptance.
- JMVRA FAQ — covers submission, review, DOI and certificates.
- Help Center — support for submission, payment and DOI matters.
- Site Directory — all JMVRA pages listed from A to Z.
Ready-Made Messages for Frequent Queries
| Query | Subject line |
|---|---|
| Paper status | Paper ID 12345 – status enquiry |
| Payment | Paper ID 12345 – payment confirmation |
| Certificate | Paper ID 12345 – certificate request |
| DOI | Paper ID 12345 – Crossref DOI request |
| Correction | Paper ID 12345 – correction to published article |
When No Reply Has Arrived
- Look in spam and SMS — replies can get filtered
- Answer within the same thread — so the earlier history stays visible
- Try WhatsApp as a backup channel — +91 91063 65667
- Do not send repeated copies — they may slow down handling
Practical Tips for Writing Queries to a Journal Office
Editorial offices handle many messages, so clear and complete queries receive faster, more useful answers. A few habits make your emails easy to understand and act upon.
- Use a descriptive subject line. Put the manuscript identifier and the topic, such as certificate or payment proof, in the subject. This helps staff route your message without opening several emails.
- Keep one issue per message. Mixing a status check with an invoice request and a copyright question causes parts of your email to be overlooked. Separate topics deserve separate, focused messages.
- Attach evidence upfront. Include relevant screenshots, receipts or file names in the first email. Having to ask for basic documents adds a full round of waiting to a simple query.
- Be patient and polite on follow-ups. If no answer comes after a reasonable wait, reply on the same thread with a brief reminder rather than writing a new message or contacting several people at once.
- Search the site before writing. Many routine questions are already answered in the author guidelines or policy pages. Checking them first saves you time and keeps the inbox free for genuinely unusual cases.
Write short, single-topic emails with a clear subject and your evidence attached, and follow up politely on the same thread.
Questions Researchers Often Ask
Q1. What is the quickest way to contact JMVRA's editorial team?
For urgent queries, +91 91063 65667 on WhatsApp is the quickest channel, whereas email replies are typically sent within 24 hours.
Q2. During which hours is JMVRA's office open?
JMVRA's editorial office is open Monday to Saturday, from 9 AM – 6 PM IST.
Q3. How can I find out the status of the paper I submitted?
Email [email protected] with your submission ID; you also receive email and WhatsApp updates automatically at every stage of the process.
Q4. Is it possible to see my paper status without contacting the office?
Yes. Type your paper ID into Track Your Paper (track.php); status updates are also delivered by email and WhatsApp.
Q5. What should the email subject line say?
Begin with the paper ID followed by the topic, for instance “JMVRA 123456 – payment receipt”, so that the query quickly reaches the right person.
Q6. Which channel should I use to send payment proof?
Send an email to [email protected] containing the paper ID, the transaction ID and a payment screenshot.
Q7. Is it fine to email and WhatsApp simultaneously?
Begin with an email and turn to WhatsApp only for a follow-up.
Q8. Which detail matters most in any query?
The paper ID, because it allows the editorial office to locate your submission at once.
What This Guide Covers
At-a-Glance Checklist
- Channel selectedTo suit the query
- Paper ID givenIn every message
- Proof enclosedWhen relevant
- A single messageWithout repeats
- Try self-help firstTrack Paper and FAQ
Your Paper's Journey at JMVRA, From Submission to Publication
- SubmissionPaper ID is issued
- ScreenScope & similarity
- ReviewDouble-blind
- DecideEmail & SMS
- ReworkEach point answered
- AcceptCopyright & fee
- ProduceYou can request a DOI
- PublishMonthly issue
₹971 INR / $41 USDPublication fee — billed only after acceptance
on requestCrossref DOI — an optional extra, on request
on requestPrinted certificate — optional extra
₹1100 / $170Printed journal + certificate + DOI package
On requestReview report shared with the author
₹0Billed when you submit or while under review
How long review takes depends on the reviewers and on any revision required, so no set turnaround is promised; you are told of acceptance or rejection by email and WhatsApp.
Ready to Publish? Submit to JMVRA
2984-8911Online ISSN · publishing since June 2023
11.25Impact factor · from Google Scholar citations
₹971 INR / $41 USDBilled only after an acceptance decision
Double-blind modelClear and transparent peer review
CC BY 4.0Immediate open access, no embargo
On requestCrossref DOI
JMVRA is aligned with UGC's Suggested Parameters for Choosing Peer-Reviewed Journals.
JMVRA is a Transparent, Peer-Reviewed, Open Access Journal (Refereed Journal). Following the discontinuation of the UGC and UGC-CARE journal listing, and in alignment with the latest UGC-CARE recommendations and guidelines, JMVRA is aligned with UGC’s Suggested Parameters for Choosing Peer-Reviewed Journals.
Where to go next on jmvra.org
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