Company Policy

Last reviewed August 2026 · Applies to all submissions to JMVRA (ISSN 2984-8911)

Journey & Wisdom Publications JMVRA | Publisher: JMVRA Publication is the parent company of JMVRA.ORG. This page sets out the company-level policies that apply to everyone who uses the site — authors, reviewers and readers alike. Editorial matters such as peer review, ethics and retraction are covered separately on the All Policy index.

Terms and Conditions

• Acceptance of terms. By accessing or using JMVRA you agree to comply with and be bound by these terms. If you do not agree with any part of them, you may not use our services.
• Intellectual property. All content published on JMVRA is protected by copyright, trademark and other intellectual property laws. Reproduction, distribution or the creation of derivative works requires explicit permission, except as permitted by the Creative Commons licence under which articles are published — see the Copyright & Licence Policy.
• Submission and review. Authors submitting manuscripts agree to follow the submission guidelines and to undergo peer review. The editorial team may accept, reject or request revisions to any submitted manuscript.
• Privacy. We respect your privacy. See the section below and the full Privacy Policy for how personal information is collected, used and protected.
• Code of conduct. All users must meet ethical standards when using JMVRA — avoiding plagiarism, providing accurate information and respecting the rights of others. See the Publication Ethics and Research Misconduct policies.
• User accounts. Users are responsible for keeping their account details and passwords confidential. Unauthorised access to or use of another user’s account is prohibited.
• Disclaimer of warranties. JMVRA is provided “as is”, without warranties express or implied. We do not guarantee the accuracy, completeness or reliability of content. See the Disclaimer.
• Limitation of liability. JMVRA and its affiliates are not liable for any direct, indirect, incidental, special or consequential damages arising from use of our services.
• Termination. We may terminate or suspend access at our discretion, without notice, for conduct we believe violates these terms or is harmful to other users or to us.
• Changes to these terms. These terms may be updated or modified at any time. Users are responsible for reviewing them periodically.
• Governing law. These terms are governed by and construed in accordance with the laws of India, under the jurisdiction of Ahmedabad, Gujarat.

Access, Shipping and Distribution

Hard Copy Dispatch

Hard copies are sent to the corresponding author only: individual certificates for each author, one copy of the confirmation letter and one copy of the published paper.

• Check the soft copies first. Verify every detail in the published paper, the e-certificate and the e-confirmation letter. Report anything incorrect within 3 days of receiving them. Once a hard copy has been dispatched it cannot be corrected.
• Address details are required before dispatch. Where none are supplied, the address already on file is treated as correct.
• Returned shipments. If the address given is incorrect and the shipment is returned, we do not re-dispatch automatically. A repeat dispatch carries an additional charge of ₹300.
• Dispatch timeline. Between one and two months, the longer figure applying only under heavy load. Certificates are dispatched between the 25th and the 31st of each month.

Privacy

• What is collected. On submission we collect information about the paper and its authors: name, designation, institute or university, email address and contact number, together with the title, author details, research area, abstract, index terms and content of the paper. Server logs also record your IP address, cookies and the pages requested.
• How it is used. To operate and improve the website, to deliver the services offered, and to contact you about your submission — issue details, deadlines, conferences and related updates. Email addresses supplied with an order or query are used for replying to it.
• Indexing partners. Details of published papers are supplied to indexing partners as part of normal dissemination. This is how a published paper becomes discoverable.
• Sharing and disclosure. We do not rent or sell personal information. It is shared only with trusted partners working on our behalf under confidentiality agreements; where necessary to investigate or prevent illegal activity, suspected fraud, threats to physical safety or breaches of these terms; where required by law; or where the business is acquired by or merged with another company.
• Opting out. To stop receiving email from us, write to [email protected] and say so.
• Changes. Significant changes to how personal information is handled are notified to the corresponding author’s email address or by a prominent notice on the site.

Cancellation and Refund Policy

To request a refund, email [email protected] with your paper registration ID, the transaction ID, the amount and the date of payment, and the reason for the request. Disputes about the outcome may be raised under the Complaints & Appeals Policy.